Clash of Odds Privacy Policy – How We Handle Your Personal Data

When you register an account on Clash of Odds, we collect the personal details you provide, including your full name, date of birth, email address, and mobile number. We also collect payment-related information such as your GCash or Maya account details and bank transfer records, which are necessary to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We may also collect identity verification documents — such as a government-issued ID — when required to comply with applicable regulations or to confirm your eligibility to use the platform. We collect only the information that is genuinely necessary for the purposes described in this policy, and we do not request sensitive personal data beyond what is needed for account operation and regulatory compliance.

The personal data we collect is used primarily to operate and maintain your Clash of Odds account, process your transactions, and deliver the platform features you have requested. We use your contact details to send you account-related communications, such as deposit confirmations, withdrawal updates, and important notices about changes to our Terms and Conditions or this Privacy Policy. Your identity and payment information is used to verify your eligibility, prevent fraud, and comply with applicable Philippine regulations. We may use aggregated, anonymised data — which cannot identify you personally — to analyse platform usage trends and improve our services. We do not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without providing a means for human review. We will never sell your personal information to third parties for their own marketing purposes.

Clash of Odds does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors that handle GCash, Maya, andbank transfer transactions on our behalf. These third-party providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. In certain circumstances, we may be required by law or by a competent Philippine authority to disclose your personal information; in such cases, we will comply with the legal obligation while taking reasonable steps to protect your interests. We may also share data within our corporate group for internal administrative purposes, subject to the same data protection standards described in this policy. Any third party that receives your data from us is prohibited from using it for any purpose other than the one for which it was provided, and we do not permit them to further disclose it without our authorisation.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the Clash of Odds platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We regularly review our security practices and update them in line with current best practices to ensure your information remains protected at all times. Payment credentials such as your GCash or Maya account details are handled by certified payment processors and are never stored in plain text on our servers. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and the relevant Philippine authorities in accordance with applicable law. We encourage you to also take steps to protect your own account — including using a strong, unique password and not sharing your login credentials with anyone.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil the purposes described in this policy and to comply with our legal obligations. Transaction records and identity verification documents may be retained for a longer period where required by applicable Philippine regulations or financial compliance requirements. When your data is no longer needed for any of these purposes, we will securely delete or anonymise it so that it can no longer be linked to you. If you request the deletion of your account, we will process that request promptly, subject to any retention obligations that prevent immediate deletion. You may contact us at [email protected] to ask about the specific retention period that applies to your personal data. We do not retain data in identifiable form beyond the period that is necessary and proportionate to the original purpose of collection.

As a user of Clash of Odds based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data subject to applicable legal retention requirements. You may also object to certain types of processing or request that we restrict how we use your data while a concern is being investigated. To exercise any of these rights, please contact us at [email protected] with a clear description of your request, and we will respond within a reasonable timeframe. We will not charge a fee for handling straightforward data rights requests, though we reserve the right to charge a reasonable fee for requests that are manifestly unfounded or excessive. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

Clash of Odds uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how Filipino players interact with our site. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality such as staying logged in or completing a deposit. We may also use analytics cookies to understand which pages and features are most used, helping us improve the platform over time. We do not use third-party advertising cookies or share tracking data with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. For more detail on the specific cookies we use and their purposes, please contact us at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email. Your continued use of the Clash of Odds platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your personal data is being handled. If you have any questions about a specific change or how it affects your data, please reach out to us at [email protected] before continuing to use the platform. The most current version of this policy will always be available at clashofodds.vip/privacy-policy.